Digital employment services

Public employment services that reach every job seeker, from day one

Give every job seeker AI career tools, a personal action plan and matched jobs from day one, so practitioners can focus on the people who need more intensive support.

There are more job seekers than caseworkers can support.

Supply
One practitioner
Fixed hours, and only so many people they can see each week
DemandA crowd of job seekers, far outnumbering the practitioner
Every job seeker who needs support
Far more people than any caseload can reach, and it grows with every downturn

No employment system can give every job seeker a weekly appointment, even with the budget for it.

Thrive adds a digital option for every job seeker

Not every job seeker needs face-to-face support. Thrive gives people closer to the labour market everything they need to find work, on one platform. Caseworkers can then focus on people facing the biggest barriers.

Up to 70%of a caseload can be routed to digital delivery

What changes when you add digital delivery, and where you can support people better

Traditional services
Digital delivery with Thrive
Access
Appointments and waitlists
Day one, any time, on any device
Reach
Limited by caseload size
Every job seeker, at any volume
Between meetings
Little or no support
Weekly action plan and nudges
Finding jobs
Manual searches
AI matches, with reasons why each fits
Caseworker time
Routine tasks and paperwork
People facing the biggest barriers
Results
Reported after the fact
Visible as they happen
Cost to serve
Grows with every caseworker added
Support more job seekers without adding caseworkers

Digital delivery doesn’t replace practitioners. It extends their reach to every job seeker.

Thrive supports job seekers through their entire journey

AI handles the routine work at each step.

01Activate

  1. Register

    Self-registers and receives onboarding

    AI

    Sets a starting plan from their background

02Welcome

  1. Build resume

    Builds a resume and gets it reviewed

    AI

    Drafts the resume and critiques it line by line

03Engage

  1. Career Path Explorer

    Explores roles that fit

    AI

    Career advisor suggests paths that fit their skills

  2. Training

    Builds skills through training

    AI

    Action plan recommends training and next steps

  3. Job recommendations

    Reviews matched roles and applies

    AI

    Job matching explains why each role fits

04Support & job sustainment

  1. Marketplace

    Chooses extra services

    AI

    Recommends the right services and flags who needs a practitioner

  2. Employment outcomes

    Lands a role

    AI

    Learns from each outcome to improve recommendations

Runs through every step

Thrive’s Customizable Action Plan guides job search activities through clearly defined, step-by-step tasks throughout the journey.

WorkFirst, Alberta’s digital employment service

Alberta was first to launch digital delivery on Thrive. Any Albertan can sign up or be referred, and practitioners add human support when it is needed. The WorkFirst Talent Exchange is free to every employer in the province.

52%of eligible Albertans built a resume and started applying to jobs within seven days of access
45% vs 25%of new users uploaded a resume during onboarding, with AI job recommendations compared with without
Days, not weeksto first service, measured by the Government of Alberta
Outcomes trackedat one, three and six months, by the Government of Alberta
“The time career coaches will save on delivery, versus the time learning to use it, is a significant return.”
Alberta service provider, on the AI Resume Critique
How Alberta launched WorkFirst
Jeffrey Doucet, CEO of Thrive, walks through how Alberta set up digital delivery on Thrive.
Implementation

What public sector teams need to know

Accessibility

Built to WCAG 2.1 AA, the accessibility standard for public sector procurement.

Security and governance

SOC 2 Type II certified, with data held in your jurisdiction and role-based access with audit trails. AI features ship only after they pass defined accuracy thresholds, overseen by an AI Ethics Board.

Integration

Single sign-on through your government identity provider, live data feeds to your reporting tools, and links to the services and resources your program already offers.

Human support

Your practitioners stay in the loop. The platform flags who needs a person, and practitioners can add tasks to any job seeker’s plan.

See what digital delivery could look like for your program.

Explore how Thrive can expand access to employment services, support your practitioners, and help measure progress toward employment.

Book a 30-minute conversation to see the platform and discuss how digital delivery could fit your existing program. In those 30 minutes, we will:

  1. Learn about your program

    Who you serve, the services you offer and what you report on.

  2. Show you the platform

    The job seeker experience and the practitioner view, live.

  3. Talk through fit

    How digital delivery could work alongside your existing services, and what it would take to launch.